I love hearing from my customers! If you don't see a color or item you are looking for, shoot me a message. I'll see what I can do to find what you need!
**NO REFUNDS **
EXCHANGE/STORE CREDIT ONLY WITHIN 7 BUSINESS DAYS‼️
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed. I cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned
***Non-returnable merchandise include: sale products, formal dresses, bodysuits and accessories.
3. I reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to THE ROYALTY FACTORY
5. Shipping fees are nonrefundable
THE ROYALTY FACTORY inspects all items before selling & shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear & tear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.